Costco Insurance Reviews


Costco Insurance Reviews discuss the insurer’s affordable rates, excellent customer service and standout coverages. However, there are some drawbacks to this provider, including its lack of coverage in certain states and the fact that it does not underwrite its own policies.

Luckily, Costco members can get car and home insurance through American Family Connect. It’s a subsidiary of one of the biggest insurers in the country, and it offers exclusive benefits and discounts to Costco members.


The average Costco insurance rate is moderately expensive, but there are many factors that determine the price you pay. You should get personalized quotes from a number of insurers to find the best deal on your coverage and benefits.

The company also offers a number of discounts, including bundling and safety features. It also offers unique discounts like a glass repair deductible waiver and accident travel expense coverage, which pays for accommodation or travel expenses if you’re in an accident more than 100 miles from home.

In addition to car insurance, Costco also sells homeowner’s insurance through its underwriter, Connect, powered by American Family. Connect is a reputable insurer with good customer service ratings and an A-rating from AM Best. However, Connect’s rates are more expensive than average and customers may have trouble filing a claim.


Costco offers basic coverage for auto, home, and life insurance. This includes liability, comprehensive and collision. It also provides add-ons, including rental car reimbursement, gap insurance and accident forgiveness.

The company underwrites its car and home policies through CONNECT, a division of American Family Insurance. Costco members can access CONNECT online through their membership login.

One of the best perks is roadside assistance. This service covers towing, spare tire installation and lockout services. It’s included at no extra cost for Executive Costco members.

Another perks is glass repair reimbursement, which pays for the costs of broken windows up to $1,000 per year. This is a great benefit for homeowners who have experienced damage from storms or theft of valuable items.

Costco Insurance is a good option for customers who want to save money and get a great deal. This is a high-quality insurer with a strong financial strength rating. It also has a good reputation and high customer satisfaction ratings.

Customer service

Costco offers a variety of insurance products and services, including a good selection of car insurance options. It’s also known for its strong customer service.

The best way to get in touch with a customer service representative is by calling a number that is specific to the department or service you need assistance with. These phone numbers are listed on all the company’s literature and website.

Getting hold of the right person for your issue is crucial to a speedy resolution. Fortunately, Costco has plenty of customer service representatives on call to assist with membership enrollments and renewals, e-commerce issues and technical support for electronics.

The best part is that you’ll have your answers in minutes rather than days or weeks. It’s even possible to track your progress with a mobile app. For example, you can use it to check on the status of your claim. It’s a great way to avoid the hassle of having to track down an agent in person.


Costco sells car and home insurance to its club members through Connect, a subsidiary of American Family (AmFam), which is one of the largest insurers in the country. While Connect offers a variety of coverage options and discounts, it also receives a lot of complaints about its claims process.

This can make it difficult for drivers to file a claim, which may lead to a long wait. The company also does not offer a diminishing deductible, which is available through other insurance companies.

Those with Costco auto insurance can also get roadside assistance, which includes towing and flat-tire help, as well as lockout services. It also provides new car replacement coverage if your vehicle is totaled in an accident. Additionally, it offers GAP coverage to cover the difference between the value of your car and what you owe on your loan.