If you’ve ever taken a flight using Ovago, you’ve likely wondered about their refunds and exchange policies. Or maybe you’ve heard of their coronavirus policies and wanted to know how they handled the situation. Either way, the company wants to know your experience, and your feedback is important to them. Read on to find out what other customers are saying about Ovago.
Ovago’s policies on refunds and exchanges
Ovago’s policies on refunds, exchanges, and cancellations are in line with airline policies. Depending on your booking class, you may be able to request a full or partial refund of your purchase. If you cancel or change your reservation, you should be able to get your money back quickly and easily. However, you should know that your refund request is not always accepted.
Its policies on handling charges after the coronavirus
The Los Angeles County Courthouse is continuing to hold in-person hearings despite the widespread outbreak of coronavirus. At this time, the courthouse has received approximately 500 cases involving the disease, including three fatalities. If the defendant does not want to appear in person, he can request a remote hearing. For this, a fee will need to be paid. In some cases, defendants may need to obtain a special waiver from the courthouse to attend the hearing.
Its communication methods
If you want to find cheap airfare, Ovago is the place to go. This site deals directly with many airlines and is often able to secure better rates than other booking sites. It also has a global presence, allowing it to offer deals that you can’t find elsewhere.
One complaint that some consumers have about Ovago is that they charge arbitrary “processing fees” for canceled flights. While this may not seem like a big deal, it is a huge inconvenience. This is especially true when a flight has been canceled due to inclement weather. This fee is typically nonrefundable. In some cases, the company will honor refund requests. The more expensive tickets usually offer more flexibility, but don’t expect to get a refund.